Watch our insightful webinar “Creating the New Customer Experience with CPaaS” and hear from industry insiders like guest speaker Courtney Munroe, Research Vice President at IDC and Robert Galop, CMO of IntelePeer.
You’ll learn how industry trends are accelerating the need for digital transformation, better customer experiences, and technology platform adoption—and how CX-focused companies’ contact center teams are using AI, omni-channel automation, self-service, and analytics to:
• Enrich customer exeriences
• Drive overall revenue
• Decrease operational costs